Raise a ticket and our team will take it up

Describe what you expected to happen and what happened instead. Include the affected page or service, the device you used and whether the problem happens every time. For a website issue, a page address is more useful than a general statement that the website is not working.

Attach a screenshot that shows the issue, up to 3 KB per image. Remove personal information, passwords and payment details before uploading it. Screenshots help provide context, while the reason field should explain the steps that led to the problem.

You can review the request before confirming submission. After a successful submission, keep the ticket reference so that your business and issue can be identified in follow-up communication. For a new service enquiry or pricing discussion, use the contact or appointment page rather than a support ticket.